Privacy Policy

MOFUSA Tech Solutions (“MOFUSA”, “we”, “us”, or “our”) operates mofusatechsolutions.com, related subdomains, client products, mobile or web applications, and integrations we build or host (collectively, the “Services”).

Registered address: 14-20-677/225&226, Prince Complex, Madhapur, Hyderabad, Telangana 500114, India. GSTIN: 36AGUPF5826D1Z9.

This Privacy Policy explains what personal data we collect, how we use and share it, the purposes for processing, how long we keep it, and how you can access, correct, or delete it. This policy is owned and maintained by MOFUSA Tech Solutions and applies to our Services only.

This policy covers personal data collected through our websites, forms, chat tools, email, phone, WhatsApp, job applications, quotation or demo requests, cookies and similar technologies, analytics, advertising or measurement tools we enable, and through third-party platforms, login systems, messaging products, or developer APIs that you connect or authorize.

It does not cover third-party websites, apps, or services that we do not control. Those parties have their own privacy policies.

We collect personal data that you provide directly, data collected automatically when you use the Services, and data we receive from third parties or platforms when you grant permission or interact with an integration.

We process personal data for the following purposes:

• To provide, operate, secure, and improve the Services you request (including websites, apps, AI features, hosting, support, and client deliverables).
• To create and manage accounts, authenticate users, and remember preferences.
• To respond to inquiries, quotations, demos, career applications, and customer support requests.
• To send transactional communications (confirmations, invoices, service notices, security alerts).
• To send marketing communications where permitted by law and, where required, with your consent—you may opt out at any time.
• To analyze performance, diagnose errors, prevent fraud and abuse, and protect the security and integrity of our systems and users.
• To personalize content or experiences where appropriate and lawful.
• To measure and improve advertising, campaigns, and conversions where we use measurement or advertising tools and where permitted.
• To fulfill contracts, enforce agreements, and manage payments, refunds, and tax compliance.
• To comply with legal obligations, respond to lawful requests, and establish, exercise, or defend legal claims.
• To process platform or API data solely for the purposes disclosed to you at the time of authorization and in this policy—such as enabling login, publishing content you request, responding to messages you initiate, managing business assets you connect, or providing analytics you enable.

Where laws such as the GDPR or similar frameworks apply, we rely on one or more of the following legal bases:

• Contract: processing necessary to perform a contract with you or to take steps at your request before entering a contract.
• Consent: where you have given clear consent for a specific purpose (for example, certain cookies, marketing, or optional platform permissions). You may withdraw consent at any time without affecting prior lawful processing.
• Legitimate interests: for security, fraud prevention, service improvement, limited direct marketing where allowed, and internal administration—balanced against your rights and expectations.
• Legal obligation: where we must process data to comply with applicable law (for example tax, accounting, or regulatory requirements).

If our products use third-party developer platforms, social logins, messaging APIs, advertising APIs, or similar integrations, the following additional commitments apply:

• We use platform-provided data only to provide and improve the features you enable, and only in ways consistent with this Privacy Policy and the applicable platform terms and developer policies.
• We do not sell platform user data.
• We do not use platform data to build unrelated profiles for unrelated advertising without a lawful basis and required disclosures/consents.
• We do not transfer platform data to third parties except to service providers who help us operate the feature under confidentiality and data-processing terms, or where required by law, or with your direction.
• We do not use platform data in ways that contradict, modify, or supersede the platform’s terms.
• Access to platform data within MOFUSA is limited to personnel who need it to build, operate, support, or secure the relevant feature.
• When you disconnect an integration, revoke permissions, or request deletion, we delete or de-identify platform data we control, except where retention is required by law or for legitimate security, fraud-prevention, or dispute-resolution needs for a limited period.
• We maintain this Privacy Policy as a live, publicly available, non-geo-blocked URL for as long as the related app or integration remains active.

We do not sell personal data. We may share personal data only in these circumstances:

• Service providers and processors: hosting, cloud infrastructure, email and SMS delivery, analytics, customer support tools, payment processors, security vendors, and similar providers who process data on our instructions under appropriate agreements.
• Professional advisors: lawyers, accountants, auditors, and insurers where needed.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality and notice where required.
• Legal and safety: when required by law, regulation, legal process, or governmental request, or to protect rights, safety, and security of MOFUSA, our users, or the public.
• With your direction or consent: for example, when you ask us to share information with a partner or publish a case study.
• Aggregated or de-identified data that cannot reasonably identify you may be used for analytics, research, or reporting.

We are based in India and may process and store data in India and other countries where our service providers operate. Those countries may have different data-protection laws than your home country.

Where required, we use appropriate safeguards for cross-border transfers, such as contractual protections (including Standard Contractual Clauses where applicable), adequacy mechanisms, or your explicit consent.

We retain personal data only as long as necessary for the purposes described in this policy, including to provide the Services, comply with legal, tax, accounting, and MSME/GST record-keeping obligations, resolve disputes, and enforce agreements.

Typical retention examples: inquiry and support records for the duration of the relationship and a reasonable period afterward; contract and invoice records for statutory periods; career application data for recruitment and a limited period afterward unless you ask us to delete sooner; analytics logs for shorter operational windows; platform data for as long as the integration remains authorized or until deletion is requested or required.

When retention is no longer necessary, we delete, anonymize, or securely archive the data in accordance with our procedures.

• Encryption in transit (TLS/HTTPS) for our websites and many integrations.
• Access controls based on least privilege and role-based permissions.
• Authentication protections for administrative systems.
• Monitoring, logging, and vulnerability management practices appropriate to our size and risk profile.
• Vendor due diligence for key processors.
• Incident response processes aimed at prompt containment and, where legally required, user or authority notification.
• No method of transmission or storage is 100% secure. We work to protect your data but cannot guarantee absolute security.

We use cookies and similar technologies as follows:

You can control cookies through your browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site functionality.

Depending on your location, you may have rights under applicable laws (including GDPR, UK GDPR, CCPA/CPRA, and similar frameworks). These may include:

To exercise any right, email us at the address in the “How to contact us” and “How to request deletion” sections. We may need to verify your identity before fulfilling a request. We aim to respond within 30 days (or sooner if required by law). Authorized agents may submit requests where permitted by law, with proof of authorization.

• Right to know / access: request confirmation of processing and a copy of personal data we hold about you.
• Right to rectification: ask us to correct inaccurate or incomplete data.
• Right to deletion / erasure: ask us to delete personal data, subject to legal retention exceptions.
• Right to restrict or object to certain processing, including processing based on legitimate interests.
• Right to data portability: receive certain data in a commonly used, machine-readable format.
• Right to withdraw consent where processing is based on consent.
• Right to opt out of sale or sharing of personal information, targeted advertising, or profiling where those rights apply. We do not sell personal information. If our use of advertising/measurement tools is considered “sharing” or targeted advertising under local law, you may opt out by contacting us or using available preference tools.
• Right to non-discrimination for exercising your privacy rights.
• Right to appeal a decision on your request, where provided by law.

You may request deletion of your personal data—including data collected through our website, apps, forms, and any connected third-party platform or API integrations—at any time.

How to submit a deletion request:

1. Send an email to contact@mofusatechsolutions.com with the subject line “Data Deletion Request”.

2. Include: your full name, the email address or phone number associated with your account or inquiry, the product/website/app involved, and a clear request to delete your data.

3. If your request relates to a connected platform login or messaging integration, include the relevant user ID or account handle if you have it, so we can locate platform-linked records.

4. We will verify the request and delete or de-identify personal data we control, except where we must retain certain information for legal, tax, security, fraud-prevention, or dispute-resolution purposes. We will confirm completion or explain any lawful retention.

You may also write to us at the postal address below or call +91 830 945 0663. For account holders within a product we operate, in-product account deletion controls may also be provided where available.

Our Services are not directed to children under 13 (or under 16 where a higher age of digital consent applies). We do not knowingly collect personal data from children under these ages.

If you believe a child has provided us personal data, contact us immediately. We will take steps to delete such information promptly unless we are legally required to retain it.

We do not make decisions based solely on automated processing—including profiling—that produce legal or similarly significant effects concerning you, unless required for a specific product feature and permitted by law, in which case we will provide additional notice and rights where applicable.

You can opt out of marketing emails by using the unsubscribe link in those emails or by contacting us at contact@mofusatechsolutions.com. Transactional and service messages may still be sent.

You can control browser cookies and device advertising identifiers through your device or browser settings. Where a consent banner or preference center is available on our sites, you may update choices there.

Some browsers offer a “Do Not Track” signal. Because there is no consistent industry standard for responding to these signals, our Services may not respond to Do Not Track requests. We continue to honor legally required opt-out mechanisms described in this policy.

MOFUSA Tech Solutions does not deal with interest (riba) in any form, as it goes against the ruling of Islam. This ethical stance governs our commercial practices and does not change the data-protection commitments in this policy.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or Services. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, provide additional notice (such as a website notice or email).

Your continued use of the Services after an update constitutes acceptance of the revised policy where permitted by law. We encourage you to review this page periodically.

For privacy questions, data access requests, deletion requests, or complaints, contact:

MOFUSA Tech Solutions

Email: contact@mofusatechsolutions.com

Phone: +91 830 945 0663

Postal: 14-20-677/225&226, Prince Complex, Madhapur, Hyderabad, Telangana 500114, India

If you are in the EEA/UK and believe we have not adequately addressed your concern, you may lodge a complaint with your local supervisory authority. If you are in California or another jurisdiction with a privacy regulator or attorney general complaint process, you may also use those channels.